About us
MacWarehouse - the creative world under one roof
We don’t just talk Apple. We’re fluent in it.
As part of Europe's largest technology provider you can expect value, range and service as standard. Where we differ from our competitors is in our market expertise, bespoke IT services & support, excellence in account management and consultancy, and convenience through our multi-channel purchasing options.
With over 17 years experience servicing creative customers and a whole host of awards (18 in 10 years), Macwarehouse is the most credible supplier in the creative marketplace.
We have the best supplier relationships in the channel and the support of the leading manufacturers. We have low attrition rates so all our staff our knowledgeable. We are masters of integration; we can support multi platform environments, Windows, UNIX, Red Hat, Linux, Mac OS X. Staff are put through rigorous training programs to ensure their skill levels are the best in the industry. We can provide expert service and deliver complete solutions with confidence.
- DSGi Business is Apple's largest reseller in the UK
- Being part of DSGi plc affords us incredible buying power direct with Apple and major Mac suppliers and subsequently allows us to buy cheaper than our competitors enabling us to pass those savings straight onto our customers.
- Our long-standing relationship with Apple, direct supply agreement and aggressive Commercial teams ensure our stock levels are amongst the best in the industry.
- We have a dedicated Apple Account Management team who are on-site at least once a week keeping us up-to-date on all the latest products, Apple news and training the sales teams. We have long-term relationships with Apple senior management in both the UK and Europe.
- The Apple team works alongside our own Mac Commercial team. Together, they make sure that customer queries are resolved as a matter of urgency, and drive continuous improvements in the quality and efficiency of the Apple business.
- We are an Apple Authorised Reseller and Apple Authorised Service Provider. We can offer in- and out-of-warranty services at our Tech Centre - an ISO accredited logistics and warehouse facility in Bury, Greater Manchester. We are the largest Apple Service Provider with the most Accredited Apple Engineers in the UK providing the only nationwide coverage in the market.
- We hold Apple Solution Experts for Education accreditation and are the only Mac Specialist Reseller with Catalist Accreditation, meaning we have accredited in-house expertise. We offer expert solutions at exceptional prices.
- Our market-leading reputation ensures we can safeguard the interests of our customers from within MacWarehouse. Dedicated Account Managers ensure a smooth procurement process and support at all levels.
- We have e-commerce technology that suits every type of business. We adopt industry standards and open architecture making on-line procurement as easy and manageable as dealing with us through more traditional channels.
- We have won an unequalled number of Mac industry awards, 18 in 10 years, including: MacUser Reseller of the Year 99, 00, 02, 03, 04, 06, 07 and Macworld Best Reseller for the last 10 years (1999 > 2008).
Where Mac meets PC. Seamlessly.
Macwarehouse Timeline:
1991 Macwarehouse is born operating from Barnet in Hertfordshire.
1992 Macwarehouse launches its Corporate sales team.
1993 Expands to larger premises in Barnet with vastly expanded warehouse to cope with huge demand from customers.
1994 Macwarehouse sets up Apple Centre Barnet
1995 Continuing huge demand sees a relocation to Watford and much larger premises.
1996 Macwarehouse becomes Authorised Apple Reseller.
1997 Macwarehouse becomes Authorised Apple Service Provider.
1998 Macwarehouse launches its website. Warehousing facility moved to Runcorn, Cheshire.
1999 Macwarehouse moves to much larger premises in Borehamwood, Hertfordshire.
2002 Macwarehouse becomes Apple solutions expert for education.
2004 Macwarehouse acquired by DSGi Business.
2005 Warehouse relocated to DSGi Business head office in Bury, Greater Manchester.
2008 Macwarehouse launches Apple solutions team
Find similar articles: macwarehouse, about, apple, service, computers, integration, systems, DSG, customer realtions, account, management, awards, reseller
