FREE memory upgrade to 8GB RAM on purchases from our MacBook Pro and iMac range.

AppleCare Premium

AppleCare Premium
Product code: APPCAR15
Mfr's code: M8830ZM/C
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  • Type - Extended service agreement
  • Service Included - Parts and labour
  • Full Contract Period - 3 years
  • Location - On-site
  • Response Time - 4 hours
  • Service Availability - Business hours

Product Technical Specifications

Basic Specifications

Manufacturer's Part Number
M8830ZM/C
Response Time
4 hours
Type
Extended service agreement
Service Availability
Business hours
Product Description
AppleCare Premium - extended service agreement - 3 years - on-site
Full Contract Period
3 years
Service Included
Parts and labour
Location
On-site

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
Business hours

Details

Service & Support Details
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - e-mail consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday
  • Product info support - web knowledge base access - 3 years
  • Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: business hours
  • Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: after business hours
  • Technical support - remote monitoring - 3 years

To keep your Xserve and Xserve RAID systems up and running, Apple offers the AppleCare Premium Service and Support Plan. If you experience a problem, whether a hardware failure or a software configuration issue, Apple's dedicated Server Technical Support team will help diagnose problems and work to get your systems back online quickly. And because Apple hardware and software are uniquely integrated, there's only one AppleCare number to call. With the AppleCare Premium Service and Support Plan - and other world-class AppleCare products - you'll get responsive and reliable technical support for your critical deployments.

 

†Terms and Conditions apply. Limited stock offer. Limited to one free memory upgrade to 8GB RAM per qualifying product. Offer may be removed at any time without notice. Offer only available through our telesales and excludes Web Orders and MacPacks.

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